With regard to any quality concerns you may have, Thomas Stoner Supplies Ltd specialises in the supply of one of the most comprehensive ranges of fully guaranteed and quality control tested compatible cartridges.

Thomas Stoner Supplies Ltd works closely with a number of world leading component manufacturers to ensure the quality, consistency and compatibility of materials used. All cartridges where applicable are fitted with brand new long life drums and only application specific toners (we do not use general purpose toners). Each cartridge is individually print tested and as part of the general re-manufacturing process each cartridge is uniquely labelled for absolute trace-ability.

Thomas Stoner Supplies Ltd warrants each cartridge to be free of defects for a period of two years from date of purchase and all products are produced to strict quality standards using the best components available.

Before all products are massively re-manufactured, each models consuming parts and components under go a stringent match test among the replaced parts and toner then using state of the art re-engineering processes and customised tools to ensure the optimum quality of the finished product. It is assured that all Thomas Stoner Supplies cartridges produce identical page yields to that of its original counterpart based on a standard 5% page coverage.

Thomas Stoner Supplies Ltd also warrants that in normal use, and subject to the conditions herein, our printer cartridges will not cause damage or abnormal wear when used in printers for which they were designed to operate. If a defect in one of our cartridges causes such a printer to fail, Thomas Stoner Supplies Ltd will cover the cost of repair including any replacement parts and labour, or provide a replacement machine, whichever is most cost effective.

Please note this guarantee is no longer valid if the cartridge has been dismantled or otherwise tampered with and the warranty shall be limited to replacement or reimbursement as outlined above and does not cover any consequential loss.


Hewlett Packard Warranty Statement HP LaserJet and Colour LaserJet Printer Families Use of Non-HP Print Cartridges:  

“Non-HP print cartridges include new, compatible, and re-manufactured cartridges from other vendors. The use of non-HP print cartridges does not affect either the warranty or any maintenance contract purchased from Hewlett-Packard.”

Full statement available from the HP (Hewlett Packard) website.